Goods Receipt and Checking
What thing need to take attention when receipt of goods？
When the courier delivery the item to you, please check the package on the spot if the number of goods missing from your order & goods damaged , please return the entire goods to courier. If the order contains a gift, please refund together also. Once you have confirmed the signing, we will not be able to handle your exchange or replacement.
How to Place Order
EtutorMall online shopping process:
When can I get my order if I choose self-collection?
Generally speaking, Customer should receive the parcel collection SMS notification, afterward come to our collection point to collect the goods within 14 days.
Answer: You can click "Member Sign Up" to register by entering some basic information. In order to serve you better, please fill in your real information when registering, we keep your data privacy. When complete fill in all the data, and remember your membership account and password, so that we/you can check the information or need our service that relate to any order enquiry when used to verify your identity.
How to make purchase, how does an operation process?
Answers: Online order is very similar to the way that you go to retail shopping, you just follow our website product category page or you can use search function to find any product you like or any product link on our home pages.